Comments on: A Tale of Two Customer Service Experiences http://www.geoffmanning.com/marketing/a-tale-of-two-customer-service-experiences/ A Guy that Blogs about Poker, Technology and, ahhh, Stuff. Wed, 16 Mar 2011 19:54:33 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: James Chartrand http://www.geoffmanning.com/marketing/a-tale-of-two-customer-service-experiences/comment-page-1/#comment-6 James Chartrand Sat, 16 Feb 2008 02:46:35 +0000 http://www.geoffmanning.com/marketing/a-tale-of-two-customer-service-experiences/#comment-6 Now *that's* service. Winston must've read the book that WalMart didn't. I'm sure they also created a fond, warm memory in your wife's mind for many Valentines' Days to come, too - and she'll not only remember the roses with a smile, but she'll remember Winston's every year. Tell her Happy Valentine's for me - and thanks for the link! Now *that’s* service. Winston must’ve read the book that WalMart didn’t.

I’m sure they also created a fond, warm memory in your wife’s mind for many Valentines’ Days to come, too – and she’ll not only remember the roses with a smile, but she’ll remember Winston’s every year.

Tell her Happy Valentine’s for me – and thanks for the link!

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